agentic AI

2 articles

DHL Supply Chain's collaboration with HappyRobot to automate phone, email, and messaging processes with autonomous AI agents, detailing the transformation in operational efficiency and customer experience
Technology

DHL Enhances Operations and Customer Communication with HappyRobot AI Agents

DHL Enhances Operations and Customer Communication with HappyRobot AI Agents
Locus CEO Nishith Rastogi explains the company's global logistics OS vision following its acquisition by Ingka Group, IKEA's parent company, discussing how agentic AI is transforming delivery networks, innovations such as tandem deliveries and route optimization, and the "dynamic supply chains" AI will create in the future.
Technology

Locus CEO: How IKEA Acquisition and Agentic AI Are Transforming the Future of Delivery

Locus CEO: How IKEA Acquisition and Agentic AI Are Transforming the Future of Delivery