Leaf Home Cuts Logistics Costs by 20% After Modernizing Supply Chain with Uber Freight TMS
Leaf Home Cuts Logistics Costs by 20% After Modernizing Supply Chain with Uber Freight TMS
Leaf Home is a direct-to-consumer brand serving North America with a broad product portfolio ranging from gutter protection systems to water filtration solutions and in-home mobility products. The pandemic-driven boom in home renovation pushed the company to expand from 30 to 250+ locations. However, rapid growth created a significant bottleneck in Leaf Home's logistics management, which still relied on manual processes.
Because the company specializes in large, high-volume products, it manages a complex last-mile distribution model requiring significant flexibility. Products are first transported to field offices and then to customers' homes; any delay cascades throughout the entire operation.
To address this, Leaf Home decided to migrate its entire logistics workflow to Uber Freight's modern TMS (Transportation Management System) platform to eliminate manual processes. Rather than acting as a mere software provider, Uber Freight conducted a detailed analysis of Leaf Home's operations and implemented a custom deployment using a "co-innovation" approach.
One platform — complete visibility
Leaf Home's previous processes were fragmented across manual operations and multiple software systems. With Uber Freight TMS:
Planning,
Load assignment,
Carrier communication,
Document management,
Pricing and capacity analysis
are now unified under a single digital roof.
This integration significantly enhanced the company's real-time decision-making capacity. Many previously manual operations now run on automation. Loads can now be reserved in bulk simultaneously rather than individually.
Additionally, through Uber Freight Exchange, Leaf Home gained access to a broader network of carriers for both spot and contracted freight. This resulted in:
more competitive pricing,
greater capacity options,
faster load confirmation
being achieved.
Data-driven supply chain
Uber Freight provided Leaf Home with access to far more data points than before.
The company can now:
see where bottlenecks form across operations,
identify which routes are more efficient,
flag shipments at risk of delay
from a single dashboard.
This visibility is critical for both day-to-day operations and long-term strategic planning.
Tangible results: Cost and labor savings
Leaf Home saw dramatic results immediately following TMS integration:
1,000 hours of annual labor savings,
20% cost reduction on full truckload shipments,
Improved on-time delivery rates,
Marked reduction in missed pickups and loadings,
Less waiting time and faster workflows across operations.
Michael Matisz, Leaf Home's Vice President of Supply Chain, summarizes the transformation:
"Our logistics team still consists of four people — just as it did in 2018 — but today we manage a much larger network. On the day the system went live, we saved thousands of dollars."
Matisz also notes that field teams have become more satisfied thanks to the TMS:
"They're no longer waiting for trucks. This alone made the logistics team popular within the company."
Uber Freight: The secret to success is technology plus partnership
Steve Barber, Vice President of Product at Uber Freight, notes that Leaf Home's feedback has shaped the TMS's evolution:
"Feedback is critical for us. We develop our technology together with our customers."
Barber noted that the TMS has gained many new features over the past year and they are working on next-generation AI-powered TMS:
"Success comes not from technology alone, but from technology plus partnership."
For Leaf Home, logistics is no longer an operational necessity but a strategic force driving business growth.
Key Takeaways:
Leaf Home achieved 20% cost reduction and 1,000 hours of savings by transitioning from manual processes to Uber Freight TMS.
The TMS provided automation and data visibility that enabled the company to keep pace with growth.
The Exchange delivered access to a broader carrier network and improved pricing.
Uber Freight adopted a co-innovation approach with Leaf Home.
The next-generation TMS continues to be developed with emphasis on AI and automation.
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Author: SedatOnat.com
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