Amazon Prepares to Test One-Hour In-Store Pickup Model
Amazon Prepares to Test One-Hour In-Store Pickup Model
Amazon is developing a new one-hour in-store pickup model to accelerate fulfillment speeds and make more efficient use of its physical store network. According to Business Insider, the company is working on what it internally calls "rush pickup"—a service that would allow customers to collect their orders from Amazon-owned stores within one hour.
\nThe planned system offers a more advanced integration than Amazon's current click-and-collect offerings. Customers will be able to combine products from both Amazon's online marketplace and items in stock at physical stores (Whole Foods, Amazon Fresh, Amazon Go) in a single unified order. Once the order is prepared, the customer can pick up the items from their selected store within approximately 60 minutes.
\nAccording to the report, Amazon plans to launch this model as a pilot in at least one major metropolitan area in Q1 2026. The pilot aims to test both customer demand and measure how effectively online and physical inventory can be operationally synchronized.
\nAmazon's Speed Race: From 30 Minutes to One Hour
\nThis initiative is part of Amazon's aggressive expansion of speed-focused delivery solutions. Just a week earlier, the company launched Amazon Now, a 30-minute delivery service in select areas of Seattle and Philadelphia. Additionally, Amazon is testing rapid delivery models in markets such as the United Kingdom, India, and Mexico.
\nCurrently, Amazon offers next-day in-store pickup for certain orders in the U.S., and grocery customers can pick up specific items within 30 minutes. However, the new "rush pickup" model goes beyond these offerings by enabling combined online and store inventory in a single order and systematically reducing pickup time to one hour.
\nCompetition Intensifies in Click-and-Collect Market
\nThis move reflects Amazon's efforts to strengthen its competitive position in the rapidly growing click-and-collect market. According to eMarketer data:
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Click-and-collect sales in the U.S. are expected to reach 112.96 billion USD in 2025.
\n This represents a 17% increase compared to 2023.
\n 153 million Americans are expected to use click-and-collect services at least once in 2025.
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While Amazon is a strong e-commerce leader in this space, Walmart is a formidable competitor in terms of speed and pickup advantages. Walmart, with more than 4,600 U.S. stores, can reach approximately 95% of households within three hours and is expected to generate 38.5 billion USD in click-and-collect revenue in 2025.
\nAmazon's new model is viewed as a strategic step to offset Walmart's physical store advantage. While Amazon lags behind Walmart in store count, it aims to differentiate through high inventory diversity, advanced software infrastructure, and micro-fulfillment capabilities.
\nFulfillment and Store Network Integration
\nAccording to Amazon's internal documents, the "rush pickup" model aims to address two key challenges:
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Customer speed expectations,
\n More efficient utilization of Amazon's physical store network.
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With this pilot, the company is testing a model in which stores function not just as points of sale but also as hyper-local fulfillment nodes. This approach aims to reduce last-mile delivery costs while achieving tighter integration of in-store operations with e-commerce.
\nStrategic Assessment
\nAmazon's one-hour in-store pickup model carries critical importance on three fronts:
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Speed differentiation: The gap between online shopping and physical pickup virtually disappears.
\n Inventory efficiency: Combined use of online and store inventory accelerates inventory turnover.
\n Omnichannel deepening: Amazon's digital DNA is forming stronger bonds with physical stores.
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If the pilot succeeds, Amazon is expected to expand this model to broader geographies during 2026–2027. This could lead to the rapid normalization of "one-hour fulfillment" as a standard in the retail sector.
\nKey Takeaways:
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Amazon is preparing to test a one-hour in-store pickup model.
\n The model combines online and store inventory in a single order.
\n Pilot launch is scheduled for Q1 2026 in a major city.
\n Whole Foods, Amazon Fresh, and Amazon Go stores are included in the scope.
\n The click-and-collect market will reach 112.96 billion USD in 2025.
\n The move is a strategic response to Walmart's pickup and speed advantages.
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\nNews Link: https://www.supplychain247.com/article/amazon-one-hour-in-store-pickup-rush-service
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\nAuthor: SedatOnat.com
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